Request QUT items

Place a hold

Placing holds allows you to have QUT Library items made available for pickup at your preferred branch library. Holds can be placed on items that are on the shelf or out on loan. Note that:

  • only QUT staff and enrolled students can place holds
  • items showing as AVAILABLE are usually ready for collection within two days, it can take longer if the item is on loan or gets borrowed before library staff can collect it for you
  • you will be notified by email if your hold request is cancelled - holds may be cancelled if the item is in high demand (so the item can be added to the course reserve collection)
  • items for pick-up at Gardens Point and Kelvin Grove libraries are held in self-serve holds area. For the Law Library, go to the Library service point to collect your item.

To place a hold:

  1. find the item you want, then
    • in Quick Find, click the "Hold/Request" button
    • in the classic catalogue, click the "Place a hold" button
      Place a hold on this item
  2. select the desired pickup location and submit
  3. use My loans and holds to check the progress of your hold request and cancel any holds you no longer require
  4. you will receive an email notification when the item is is ready to collect. The item will be held for you for four days.

Postal loans

Postal delivery of loans can be requested by:

  • students who are enrolled in one or more external units
  • Masters (Research) or Doctoral (PhD or EdD) students living outside the Brisbane City Council boundaries.

To request a postal loan, select "External students ONLY, via post" as the pickup location. For assistance with postal loans, contact the Library.


  • Postage is to within Australia only, and is free of charge.
  • Items will be sent to the address shown in your QUT Virtual record - consider using a work address if there are concerns about the security of parcels left at a home address.

Return of items:

  • You are required to pay the return postage - pack items securely and return to the library's postal address (return address labels are provided).
  • You can also return these loans in person to any branch library.
  • Ensure borrowed items are returned by the due date - please allow sufficient time if returning by post.

Library Store

QUT Library Store is a collection of less frequently used materials, most of which can be accessed by QUT staff and students by placing a hold. Some items in the Library Store (theses, dissertations etc.) cannot be requested this way - ask us about accessing these.

Alumni and community members can request items held in store, but will need to ask us to place the request.

Request journal articles and extracts

QUT students and staff can request copies of journal articles, extracts (cases, sections of legislation etc...) and book portions that are held at QUT branch libraries.

Copies are supplied electronically to your QUT email address, and are usually supplied within two working days.

Copy request form