How to pay

Your print account is a prepaid account that is automatically created when you register your guest card.

You can use your print account to pay for printing, copying and scanning.

Add credit, view your transaction and print histories, and check your printing balance on the Printing - Online Services website. Log in using your guest username and password.

View and manage your print account

Conditions of use

  • Once credit is added to your print account, it's considered payment for the printing, copying and scanning service.
  • Users are only eligible for a refund of credit if there is a problem with the printing, copying or scanning service that cannot be rectified.
  • If our equipment is faulty and misprints your document, we'll provide a refund.
  • If your print or copy is of poor quality compared to the original, we'll provide a refund.
  • You should follow the relevant instructions when using our equipment.