Library Borrowing Conditions

By borrowing library resources, a borrower is taken to have accepted and agreed to comply with these conditions, as per the University's Library Resources' Access and Borrowing Conditions Policy.

• Guidelines
• Loan periods and request limits
• Recalled items
• Renewing your loans
• Returning items
• Overdue notices
• Penalties
• Appeals against penalties

Guidelines

Your QUT ID (or borrowing card for registered community/alumni borrowers) is required in order to borrow.

• Your QUT ID or borrowing card can only be used by you.
• You are responsible for all transactions involving the use of your QUT ID or borrowing card.
• You will receive library notifications via your QUT email (or nominated email for community borrowers) - you can also check online at My Library.

Loan periods and request limits

	QUT students and staff	QUT Visitors	Gold Card members	Registered Alumni borrowers; Registered Community borrowers
Maximum QUT items	Unlimited	Unlimited	Unlimited	Unlimited
Standard items	60 days (unless recalled) 1 automatic renewal	60 days (unless recalled) 1 automatic renewal	60 days (unless recalled) 1 automatic renewal	60 days (unless recalled) 1 automatic renewal
Course reserve items	2 hours (not renewable)	2 hours (not renewable)	2 hours (not renewable)	Not available
Print journal and magazine issues (of selected titles). Current and previous year only.	60 days (not renewable)	60 days (not renewable)	Not available	Not available
Games equipment	2 hours Up to 1 automatic renewal	2 hours Up to 1 automatic renewal	2 hours Up to 1 automatic renewal	Not available
HiQ equipment	1 day (not renewable)	1 day (not renewable)	1 day (not renewable)	Not available
Items borrowed from other institutions	Loan period is determined by supplying institution and loans are non renewable	Not available	Not available	Not available
Holds	Unlimited	Unlimited	Unlimited	Not available (except for requesting items from the Library Store)
Scan requests	Unlimited (within copyright limits)	Not available	Not available	Not available

Recalled items

Should another borrower place a hold on an item you have borrowed, the current loan period will reduce and the item will be recalled. An email advising the new due date will be sent to you.

• You are guaranteed a minimum 7 day loan.
• Postal loans (to eligible students) are guaranteed for 21 days.
• Loans of Curriculum items to Education students on Practicum retain the full loan length.

Renewing your loans

Most items are automatically renewed once, the day before the due date, however some items (e.g. course reserve items, journals and magazines and items borrowed from other institutions) cannot be renewed.

Items will not be automatically renewed if:

• it has been recalled by another borrower
• the maximum number of automatic renewals has been reached.

Returning items

You can return items using the return shelves or return chutes at any branch library, regardless of where the item was borrowed. You can also return items by post.

• You must return all items, in good condition, by the due date.
• Do not leave items on loan to you inside the library.

Overdue notices

Notices are sent to your email address as follows:

• Standard items
  • Courtesy notice is sent 1 day before the item is due.
  • First overdue notice is sent at 1 day overdue.
  • Final overdue notice is sent at 7 days overdue.
  • Replacement cost notice is sent at 14 days overdue (Reciprocal and School student member parent institutions are also notified at this time).
• Course reserve and equipment
  • First overdue notice is sent at 1 day overdue.
  • Final overdue notice is sent at 2 days overdue.
  • Replacement cost notice is sent at 3 days overdue.
• Print journal and magazine issues
  • Courtesy notice is sent 1 day before the item is due.
  • First overdue notice is sent at 1 day overdue.
  • Final overdue notice is sent at 7 days overdue.
• Items borrowed from other institutions
  • Courtesy notice is sent 1 day before the item is due.
  • First overdue notice is sent at 1 day overdue.
  • Final overdue notice is sent at 7 days overdue.
  • Replacement cost notice is sent at 14 days overdue.

Penalties

Penalties are imposed as follows:

• You will not be able to borrow and request items (including place holds, request scans or request material from other institutions) if you:
  • have outstanding replacement costs
  • fail to return recalled items that are more than one day overdue
  • fail to return course reserve items or equipment that is more than one day overdue
  • fail to return standard non-recalled items that are more than seven days overdue
  • fail to return items borrowed from other other institutions.
• A replacement cost (outlined in the table below) is imposed if you:
  • fail to return an item
  • return an item damaged.
• For QUT students, an academic sanction will be applied if you:
  • fail to return items that are more than 28 days overdue
  • fail to return items borrowed from other university libraries as part of the ULANZ borrowing scheme.
• Continued non-payment or non-return of materials may result in a QUT invoice being raised for the replacement cost and may lead to possible debt recovery action.

Replacement costs

Item type	Replacement cost per item (non-refundable)
Standard items	$95
Curriculum items	$47
Audiovisual items / gaming equipment	Full replacement cost
Items from other institutions	Replacement cost set by lending institution

Removal of penalties

You will be able to borrow and request items again when you have:

• no overdue items
• no outstanding replacement costs.

A replacement cost is removed from your Library account if you do one of the following:

• return the item (undamaged), or
• pay the replacement cost (see below for how to pay), or
• supply the Library with a replacement copy - please contact the Library before obtaining a replacement copy to discuss requirements.

A sanction is removed when you have returned the item (undamaged) or paid the replacement cost. Please note removing of Library sanctions will be processed the following business day. If you need to sanction removed urgently please contact the library.

How to pay replacement costs

QUT Library accepts online payments only via QUTPay. You can either:

• log in to My Library and click on the QUTPay link in the "Penalties" tab
• alternatively, go directly to QUTPay and select the Library Charges option and enter your QUT ID barcode or the barcode on your borrowing card (for community borrowers) to see your replacement costs.

Once a replacement cost is paid, the payment is non-refundable.

Appeals against penalties

You may appeal against the imposition of a penalty if you can provide a reasonable explanation of exceptional circumstances to the Compliance Officer.

If you are not satisfied with the ruling of the Compliance Officer, then an appeal in writing against the imposition of a penalty can be provided to the Library Review Officer. The decision of the Library Review Officer will be final.

All appeals should be submitted and finalised within the calendar year.