Surveys and promotions

Thank you to all the students who completed the Library Student Survey (InSync) in 2016. We had a fantastic response with 6405 students completing the survey.

The results showed that QUT Library is performing in the top 25% of the 31 other benchmarked libraries in Australia and New Zealand. The highest performing area was that of Library Staff, which recorded QUT Library's highest satisfaction score of 91.1%. QUT Library's lowest performance score was in the area of Facilities and Equipment (75.7%). The key gaps that were identified were: availability of quiet study and group study areas; and access to computers and laptop facilities.

2016 Library survey - you said, we did

Following feedback received in the 2016 Library Student Survey (InSync), the following key improvements have been made:

You said Our response
Need more group tables and quiet areas
  • Added 32 powered study pods, on Level 6 KG Library. Other furniture (including lounge chairs, ottomans and lap top tables) was also purchased and installed throughout the Library.
  • Purchased additional furniture and equipment for levels 4 and 5 GP Library. This included 175 task chairs, a number of flexible study tables, whiteboards and additional computers for group study rooms.
  • Added 12 seats and desks on Level 6, and 14 extra seats on Level 5 of the Law Library.
  • Improved signage for quiet study areas
  • Increased staff monitoring of study spaces.
Need more power points/power sockets in the wall so I can use my laptop
  • Currently investigating more phone charging stations at each branch library.
  • Adding extra powerpoints where possible.
Computer access can be very hard, especially during peak hours
  • Currently investigating options for promoting the availability of computers and other study spaces at QUT.
Have trouble finding and loaning ebooks
  • Where possible, increased the loan limit for ebooks from 1 to 7 days.
  • Expanded the range of ebooks available to students.
  • Added ebook related information to AskQUT FAQs.

Competition terms and conditions