ABN: 83 791 724 6622
QUT Library provides document delivery services to other Australian and overseas libraries. QUT Library does not provide document delivery services to individuals from other institutions. Individuals requiring documents should contact their own institution's library which may make requests on your behalf.
We offer the following service levels:
- Core - 4 day turnaround
- Rush - 1 day turnaround
QUT Library does not offer Express 2 hour turnaround.
On this page you can find out document delivery information on:
- What material we supply and for how long
- How to make a request via:
- Libraries Australia Document Delivery (LADD) system
- Online form
- Email, fax or phone
- Australia Post or Courier
- Ariel Details
- Charges
What material we supply and for how long
| Material type | Method of supply |
|---|---|
| General collection | Loans, 8 weeks (no renewals) Copies supplied |
| Curriculum collection | Loans, 8 weeks (no renewals) Copies supplied |
| Audiovisual material * | Loans, 8 weeks (no renewals) |
| Reference collection | Not for loan Copies supplied |
| IELT Collection | Not for loan |
| Course reserve collection | Not for loan Copies supplied |
| Documents from electronic subscriptions | Copies supplied, subject to license agreements |
| Theses | Copies supplied, standard Australian charges apply |
* AV material is supplied subject to pre-bookings made by QUT clients.
How to make a request
Each branch library has a Document Delivery Office which responsible for requests for material from their branch's collection. Please direct your requests to the relevant Document Delivery Office. Material must be returned to the Document Delivery Office of the branch where it was requested.
QUT both lends items and supplies copies of documents. For more detail please refer to QUT's Collection Development Manual Section 5.2 Document Delivery, Intercampus Photocopies, Griffith Photocopies and Loans.
Libraries Australia Document Delivery (LADD) system
Kelvin Grove, Gardens Point and the Law Library branches are users of the Libraries Australia Document Delivery system (LADD). Each branch can be contacted directly through LADD. Branch holdings information is indicated in the call number by the prefixes:
- KG (Kelvin Grove Campus)
- GP (Gardens Point Campus)
- Law Library
Please apply through LADD using the symbols:
| LADD symbol | Library |
|---|---|
| QUT:KG | Send request to the Kelvin Grove Library |
| QUT:GP | Send request to the Gardens Point Library |
| QUT:LA | Send request to the Law Library |
Place a request online
To make a document delivery request online use the Document Delivery Request Form.
Make a request vie email, fax or phone
| Library | Email address / ILAWEB | Phone number (for Priority or Rush requests only please) | Fax number |
|---|---|---|---|
| Kelvin Grove | qutkg-docdel@qut.edu.au | 07 3138 3675 (international dial 61 + 7 + 3138 3675) | 07 3138 3999 (international dial 61 + 7 + 3138 5890) |
| Gardens Point | qutgp-docdel@qut.edu.au | 07 3138 2718 (international dial 61 + 7 + 3138 2718) | 07 3138 1524 (international dial 61 + 7 + 3138 1524) |
| Law | qut.law-docdel@qut.edu.au | 07 3138 5048 (international dial 61 + 7 + 3138 5048) | 07 3138 5041 (international dial 61 + 7 + 3138 5041) |
Make a request via mail
| Branch Library | Street Address | Postal Address |
|---|---|---|
| Kelvin Grove Library Document Delivery Office |
R Block, Level 3 Kelvin Grove Campus Victoria Park Rd Kelvin Grove Qld |
QUT Library Victoria Park Rd Kelvin Grove Qld 4059 Australia |
| Gardens Point Library Document Delivery Office |
V Block Level 3 Gardens Point Campus 2 George St Brisbane Qld |
QUT Library GPO Box 2434 Brisbane Qld 4001 Australia |
| Law Library Document Delivery Office |
C Block, Level 5 Gardens Point Campus 2 George St Brisbane Qld |
QUT Library GPO Box 2434 Level 5, C Block Gardens Point Campus Brisbane 4001 Australia |
Ariel Details
| Library | Address |
|---|---|
| Kelvin Grove | ariel-kg@ariel-mail.library.qut.edu.au or 131.181.30.109 |
| Gardens Point | ariel-gp@ariel-mail.library.qut.edu.au or 131.181.22.138 |
| Law | ariel-law@ariel-mail.library.qut.edu.au or 131.181.39.58 |
Document Delivery Charges
The following charges (GST inclusive) apply to materials requested through the QUT Library Document Delivery service.
| Document Delivery Service | Charge |
|---|---|
| Core Rate Requests | |
| Loans by Australia Post mail | $16.50 - you pay the return mail |
| Photocopies by Australia Post mail or Ariel | $16.50 for up to 50 pages, then $4.00 for each additional 50 pages or part thereof (Colour copies are an additional $2.50 per page) |
| Photocopies by fax | $16.50 for up to 50 pages, then $4.00 for each additional 50 pages or part thereof |
| Rush Rate Requests | |
| Loans by Express Post | $16.50 + $16.50 rush levy + delivery charges* - you pay the return mail |
| Photocopies by Express Post | $16.50 + $16.50 rush levy + delivery charges* for up to 50 pages. Plus $4.00 for each additional 50 pages or part thereof (Colour copies are an additional $2.50 per page) |
| Photocopies by local fax | $16.50 + $16.50 rush levy for up to 50 pages, then $4.00 for each additional 50 pages or part thereof |
| Photocopies delivered by Ariel | $16.50 + $16.50 rush levy for up to 50 pages, then $4.00 for each additional 50 pages or part thereof |
| Delivery Charges* | |
| Express Post Documents only | $6.40 |
| Express Post loans under 500 grams | $9.20 |
| Express Post loans over 500 grams | $12.55 |
| QUT Thesis Requests | $71.50 each to purchase. Loans not available. |
QUT Library does not offer Express level service.
QUT ABN: 83 791 724 622
QULOC Libraries
The QUT Library is a member of QULOC, the Queensland University Libraries of Cooperation. Standard charges apply to QULOC member libraries unless bilateral document delivery agreements are in place.
Payment Methods
The QUT Library prefers payment through the LADD Payments system. Payments outside the LADD system will be invoiced and payment can be made via BPay or by cheque. QUT Library will also accept payment by Visa Card, Mastercard, Bankcard, or American Express..
Libraries are requested to specify which method of payment they will use, with each request.
