| Method of contact | Hours of operation | Estimated response time (within the hours of operation) |
|
|---|---|---|---|
 |
Ask a Librarian in person at a Library Help Desk. | See Library opening hours | Real-time |
 |
Telephone a Library Help Desk. | See Library opening hours |
Real-time |
 |
Email a Librarian. Available to QUT students, staff and alumni only. |
9am - 5pm daily | Within 48 hours |
 |
Chat online with a Librarian. Available to QUT students, staff and alumni only. |
9am - 5pm |
Real-time |
 |
SMS a Librarian. Text from your mobile to 0429 867 574. | Within 1 hour | |
 |
Talk online Speak with a librarian over Voice-over-Internet protocol (VoIP) using Windows Live Messenger (or Microsoft Messenger for Mac). |
Real-time | |
To contact a specifc section of the Library or individual staff member, see Contact us.