There are several common reasons why you may have trouble accessing a library database:
- If you are a current QUT staff or student, your QUT Access password may have expired. Login to Computer Accounts and change your QUT Access password.
- Access to the database may be limited or restricted. Check the database record to see if there are limits on access.
- Some home or workplace networks may not be compatible with database access. See Off-campus access for more information and other access options.
- The database may be experiencing technical difficulties. If we are aware of a problem, there will be an alert in the database description.
- You may have mistyped your QUT Access Username and/or password. Close all open browser windows and try again.
- Your browser may have saved an incorrect password (this may become a problem when you change your QUT-Access password). To clear the saved passwords, you need to clear the cookies in your browser.
